Overview

Welcome to HÉORI! The terms “we”, “us” and “our” refer to HÉORI. HÉORI operates this store and website, including all information, content, features, tools, products and related services to provide you, as a customer, with a personalized shopping experience (hereinafter the “Services”). HÉORI is a Shopify-powered store.

The Terms of Service below, together with all related policies (the “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and by our Privacy Policy. If you do not accept these Terms, you must not use our Services.

Section 1 – Access and Account

By accepting these Terms, you represent that you are at least the age of majority in your state or province of residence.

To use the Services, you may be asked to provide certain information (email address, billing, payment and shipping information). You represent that all information provided is accurate, up to date and complete.

You are solely responsible for maintaining the security of your account and all activities associated with it. You are not permitted to transfer, sell or assign your account to another person.

Section 2 – Our Products

We have made every effort to provide an accurate representation of our products. However, product colors or appearance may differ depending on the device used to access the store.

All product descriptions are subject to change at any time without notice. We reserve the right to remove any product and to limit quantities offered to any person, geographic region or jurisdiction.

Section 3 – Orders

When you place an order, you are making an offer to purchase. HÉORI reserves the right to accept or refuse your order for any reason. Your order is only accepted after payment has been confirmed and processed.

Your purchases may be returned or exchanged only in accordance with our Refund Policy.

You represent that your purchases are intended for your personal or household use and not for commercial resale.

Section 4 – Pricing and Billing

Prices, discounts and promotions may be changed without notice. The price charged will be the one in effect at the time of your order, as shown in your confirmation email. Unless otherwise indicated, displayed prices do not include taxes, shipping fees, customs duties or import charges.

You represent and warrant that the payment information you provide is accurate, complete and that you are duly authorized to use the chosen payment method.

Section 5 – Shipping and Delivery

We are not responsible for shipping and delivery delays. All timeframes are estimates and are not guaranteed. We are not liable for delays caused by carriers, customs processing or events beyond our control. Once the products are handed over to the carrier, title and risk of loss transfer to you.

Section 6 – Intellectual Property

Our Services, including trademarks, texts, images, graphics, videos and audio, are the property of HÉORI, its affiliates or licensors, and are protected by intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial purposes only. Any reproduction, distribution or modification without HÉORI’s prior written consent is strictly prohibited. All rights not expressly granted are reserved by HÉORI.

Section 7 – Optional Tools

You may have access to tools provided by third parties, which we do not monitor and over which we have no control. These tools are provided “as is” and “as available”, without any warranties. We disclaim all liability arising from their use.

Any use of these tools is entirely at your own risk.

Section 8 – Third-Party Links

The Services may contain links to third-party websites. We are not responsible for their content or for any harm related to your access to those sites. Please review their policies carefully before engaging in any transaction.

Section 9 – Relationship with Shopify

HÉORI is powered by Shopify. Sales and purchases made in our store are carried out directly with HÉORI. By using the Services, you acknowledge that Shopify is not responsible for any aspect of sales between you and HÉORI. You expressly release Shopify from any claim arising out of your purchases with HÉORI.

Section 10 – Privacy Policy

All personal information collected is subject to our Privacy Policy as well as the Shopify Privacy Policy. By using the Services, you acknowledge that you have read these policies.

Section 11 – Feedback

If you submit ideas, suggestions, reviews or any other content (“Feedback”), you grant us a perpetual, worldwide, royalty-free licence to use, reproduce, modify, publish and distribute such content for any purpose, including commercial purposes.

You represent that you own all necessary rights to the Feedback you submit. We have no obligation to maintain its confidentiality, provide compensation or respond.

Section 12 – Errors, Inaccuracies and Omissions

Information on the Services may occasionally contain typographical errors, inaccuracies or omissions. We reserve the right to correct any errors and to change or update information at any time without notice, including after you have submitted your order.

Section 13 – Prohibited Uses

You may access the Services only for lawful purposes. In particular, you are prohibited from:

• Using the Services for any illegal or malicious purpose
• Infringing the intellectual property rights of HÉORI or any third party
• Submitting false or misleading information
• Sending spam, viruses or any malicious code
• Reproducing, reselling or exploiting any part of the Services
• Harassing, abusing or disparaging any employee or user
• Circumventing the security features of the Services

We reserve the right to suspend or terminate your account at any time in the event of a breach.

Section 14 – Termination

We may terminate this agreement or your access to the Services at our sole discretion, at any time and without notice. You will remain liable for all amounts due up to and including the date of termination.

Section 15 – Disclaimer of Warranties

The information provided on the Services is made available for general information purposes only. Any reliance you place on such information is at your own risk.

Section 16 – Limitation of Liability

Section 17 – Indemnification

You agree to indemnify and hold harmless HÉORI, Shopify and their affiliates from any losses, damages or claims arising out of your breach of these Terms, any applicable law or any third-party rights.

General Provisions

Section 18 – Severability

If any provision is found to be unlawful or unenforceable, it shall be removed without affecting the remaining provisions.

Section 19 – Waiver & Entire Agreement

Our failure to exercise any right shall not constitute a waiver of that right. These Terms constitute the entire agreement between you and HÉORI.

Section 20 – Assignment

You may not assign this agreement without HÉORI’s prior written consent. HÉORI may transfer its rights without notice.

Section 21 – Governing Law

These Terms are governed by and construed in accordance with the laws applicable in the jurisdiction where HÉORI has its registered office.

Section 22 – Headings

Section headings are provided for convenience only and shall not affect the interpretation of these Terms.

Section 23 – Changes to the Terms

We reserve the right to update these Terms at any time. We will inform you of any material changes in accordance with applicable law. Your continued use of the Services after changes are posted constitutes acceptance of those changes.

Section 24 – Contact Information

For any questions regarding these Terms of Service: